No, as long as we have safe and agreed access, our team can carry out the work while you’re away. Many of our customers prefer this for convenience.
Do you require a deposit?
For bookings over £100, we require a 50% deposit to secure your appointment. The remaining balance is due upon completion.
What payment methods do you accept?
We accept cash, bank transfer, and direct debit. For regular cleaning services, We securely store your payment details, so once your clean is finished, payment is taken automatically—no need to worry about invoices or reminders.
Payment is due upon completion of the service unless otherwise agreed.
Do you bring your own equipment?
Yes, we arrive fully equipped with professional-grade tools and eco-conscious cleaning products to deliver outstanding results safely.
How long does a clean take?
This depends on the size of the property and service required. We’ll always give you a clear time estimate before starting.
Can you handle both interior and exterior in one visit?
Absolutely. Many of our customers choose combined packages, allowing us to refresh the entire property in a single visit.
What areas do you cover?
ProGreen Clean covers Surrey and South West London.
How do I get a quote?
You can use our online quoting system or give us a call. Simply provide a few details or photos of the job, and we’ll send you a fast, transparent quote with no hidden costs.
What happens if I need to cancel or reschedule?
We ask for at least 24 hours’ notice. Late cancellations may result in the loss of your deposit.
Are you insured and reliable?
Yes, ProGreen Clean is fully insured, giving you complete peace of mind. We pride ourselves on reliability, professionalism, and consistent high standards.
What if I’m not satisfied with the results?
We offer a 100% satisfaction guarantee. If you're not happy, we’ll come back and re-clean the area at no extra cost.
Do you offer regular cleaning plans?
Yes, we offer weekly, bi-weekly, and monthly cleaning services to keep your property consistently clean and maintained.
%202.svg)
.svg)
.svg)
